This product is shipped frozen, depending on the item and the outside temperature, the product may arrive completely or partially thawed. In any case, the products are always chilled. For legal reasons, we are obliged to declare these goods as completely thawed. What now: Either let it thaw completely in the fridge at 5 degrees Celsius and enjoy it, or put it in the freezer immediately after arrival and enjoy it later. Slightly thawed goods can be stored for another 2 months in the freezer at -18 degrees Celsius without any loss of quality and can be enjoyed at a later date.